Frequently Asked Questions

Just find the part you need, add it to your basket, and head to checkout. You can pay with a card or PayPal. If you're not sure which part fits your machine, give us a ring or drop us an email with your model number and we'll point you in the right direction before you buy.

We keep a wide range of parts for brush cutters, petrol strimmers, lawnmowers, chainsaws, multi tools, and generators. If it's not listed on the site, it doesn't mean we can't get it. Send us the make and model and we'll check our suppliers.

Yes, collection is available. Choose the collection option at checkout and we'll let you know when your order is ready to pick up. Bring your order confirmation with you.

Most orders placed before 2pm go out the same working day. Standard delivery usually takes 2–4 working days. If you need something faster, choose the express option at checkout. We ship across London and the rest of the UK.

We mainly ship within the UK. For international orders, get in touch first and we'll work out a shipping cost for you.

You've got 30 days from delivery to return unused items in their original packaging. If a part is faulty or we sent the wrong one, we'll cover the return postage. Just contact us first so we can sort it out quickly.

Once we receive the returned item and check it over, we process refunds within 3–5 working days. The money goes back to your original payment method.

We accept Visa, Mastercard, Maestro, and PayPal. All payments are processed securely. If you'd rather pay by bank transfer for a larger order, contact us and we'll arrange it.

We stock both genuine manufacturer parts and quality aftermarket alternatives. Each product page tells you which one you're looking at. If you're unsure whether a part will fit your machine, ask us before ordering.

It happens. Send it back unused within 30 days and we'll either exchange it for the right one or refund you. Give us your model number when you order and we'll do our best to make sure you get the correct part first time.

No, you can check out as a guest. But creating an account lets you track orders, save your details for next time, and view your order history. It takes less than a minute to set up.

Click the 'Forgot password' link on the login page and we'll email you a reset link. If it doesn't arrive, check your spam folder or contact us and we'll help you get back in.